Wandsworth Privacy

1. Information Wandsworth Collects

Wandsworth collects and processes several types of personal information, including:

2. How Wandsworth Uses Your Data

Wandsworth uses your personal information for the following purposes:

• Wandsworth Service Delivery (Contract Performance):
  • Processing and managing your vehicle rental bookings and agreements in Wandsworth. Confirming your identity and checking that you meet our rental criteria. Helping with vehicle collection and return procedures. Handling payments and administering deposits and charges.
• Wandsworth Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and rental details for Wandsworth bookings. Responding to your enquiries and handling customer support for Wandsworth bookings. Notifying you of changes to Wandsworth services or policies.
• Wandsworth Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Wandsworth where you have consented or where Wandsworth has a legitimate interest. You can opt out at any time.
• Wandsworth Service Improvements (Legitimate Interest):
  • Analyzing website usage to improve user experience for Wandsworth. Conducting research to inform Wandsworth vehicle fleet and services.
• Wandsworth Compliance (Legal Obligation):
  • Meeting Wandsworth's legal, regulatory and tax obligations. Preventing fraud and protecting Wandsworth's services. Resolving disputes and enforcing Wandsworth's terms and conditions.

3. Wandsworth Information

Wandsworth may share your personal information with:

• Wandsworth Providers: Third-party companies that help Wandsworth deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

Wandsworth does not sell your personal information to third parties for marketing purposes.

4. Wandsworth Data Security

Wandsworth applies appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. That said, no internet transmission or electronic storage method can be guaranteed to be completely secure.

5. Wandsworth Records

Wandsworth retains your personal information only for as long as required to meet the purposes for which it was collected, including compliance with legal, accounting or reporting obligations. Retention periods differ depending on the type of information and the processing context.

6. Wandsworth Rights

Under UK data protection law, Wandsworth residents have these rights:

• Wandsworth Access Rights: Request a copy of the personal information Wandsworth Council holds about you.

To exercise these rights, please contact Wandsworth using the details below.

7. Cookies and Tracking – Wandsworth

The Wandsworth Council website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Policy Amendments

Wandsworth may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. Wandsworth recommends you review this policy regularly.

9. Contact Wandsworth

For questions about this Privacy Policy or Wandsworth's data practices, please contact us: